Dawrak Features
Everything you need to turn waiting chaos into a smooth, organized experience
The Difference Is Clear
Before Dawrak
- Crowding at the entrance
- Customers waiting on their feet
- No one knows how long is left
- Frequent complaints
- Customers leaving without service
With Dawrak
- Customers wait comfortably
- Their turn is visible on their phone
- Notification when approaching
- Satisfaction and positive experience
- More service with less stress
Everything you need to manage your queue
Smart Queue Management
Track every customer from the moment they join until service is complete.
Track every ticket in real-time with live updates. The dashboard shows you everything from queue status to current numbers.
WhatsApp Notifications
Automatically send WhatsApp notifications when a customer's turn is near. Zero effort from you.
Available on the Plus plan. 300 messages per month included. Customer consents when joining and receives automatic notifications.
Custom QR Code
Every branch gets a unique, print-ready QR code with beautiful design.
Print the code on an A6 card or desk sign. Customer scans and joins the queue in seconds. No app, no complex steps.
Multi-Branch Support
Manage all your branches from one account with detailed analytics per branch.
Manage all your branches from one account. Each branch has its own queues, staff, and analytics.
Reports & Analytics
Get deep insights into your queue performance and peak hours.
Daily and monthly reports covering: average wait time, peak hours, completed and missed services, and service distribution.
Fully Arabic
Authentic Arabic interface designed specifically for the Saudi market.
Dawrak is designed Arabic-first. Everything from the dashboard to the customer page is written in natural, thoughtful Arabic.
Who is Dawrak built for?
Barbershops
Reduce waiting time and let customers come when it's their turn. Your shop becomes more organized and customers happier.
Beauty Salons
Multiple services with separate queues. Each customer knows her turn without needing to stand and wait.
Medical Clinics
The ideal solution for clinics. Patients wait comfortably while the team serves in an organized manner.
Repair Shops
Register customers and organize timing. No crowding, no lost orders.